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Renew your Membership

Renew

Strength, resilience, togetherness, and the support of community—that’s what Girl Scouts is all about. So in this uncertain world, you can count on one thing for sure: today, tomorrow, together, we are on your team.

Time to Renew, Girl Scout!

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Your council’s Customer Care team can provide additional support.

Renew Header

April showers bring May flowers and Girl Scout spring renewal.

There are more reasons than flowers to renew – over 110, but who’s counting?
Reason One - Access to an exclusive  event featuring Kristen Bell.

She’s the voice of Anna from Disney’s Frozen, and she’s ready to Paint Your World Purple.

Join us for a virtual event on Thursday, May 19, with Girl Scout alum Kristen Bell as she chats about what it means to be a Purple Person and completes fun activities to show off those Purple People skills.

Just renew before May 13 to get access. Plus, you’ll get everything below.

Reason 2 -  A chance to win epic outdoor adventure prizes.

Celebrate 110 Years of Girl Scouting with a chance to win one of our 110 outdoor adventure prizes.

Ten grand prizes, including a tent, an inflatable kayak, a hiking backpack filled with gear, an outdoor cooking package, an outdoor activity box, and (5) camp property rentals.

One hundred additional outdoor prizes, including nature craft kits and journals, science activities, yoga gear, hammocks, water bottles, hiking equipment, outdoor games, and more!

Renew before May 31 for your chance to win! And everything below.

Reason 3 - Be Nurtured by Nature with a patch, headlamp & activity book.

Show you’re Nurtured by Nature with an exclusive patch, headlamp, and Girl Scout activity book.

Get a patch and a headlamp to use on epic outdoor adventures this summer and beyond. Plus, you’ll receive a Girl Scout activity book filled with outdoor activities to support Girl Scout well-being.

Renew before June 31.