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Renew your Membership

Renew Your Membership—You’ve Got This.

Strength, resilience, togetherness, and the support of community—that’s what Girl SCouts is all about. So in this uncertain world, you can count on one thing for sure: today, tomorrow, together, we are on your team.

When you stick with Girl Scouts, you’re not just giving your girl something to do, you’re giving her someone to be. The bravest, boldest, best version of herself. The version of herself that walks with her head a bit higher and acts with confidence.

And as she grows, we’ll grow with her, guiding her through life’s ups and downs, supporting her strengths, and showing her new and exciting paths to take.


I Belong. You Belong. We all Belong. – Renew for 2021-22

Spring Troop To-Do List:
  • Vote for your favorite early registration patch between April 12-23. VOTE NOW >>>>
  • Renew your troop. Renew by June 30 and your girls will receive a free patch and t-shirt. ORDER T-SHIRTS by July 2, 2021.
  • Turn in your annual troop finance report online, via the troop finance tab in the Volunteer Toolkit by May 31.
  • Complete your Girl Scout Voices Count survey, which will come to you via email. Encourage girls and parents to complete the surveys they receive too! Surveys for Leaders, caregivers, and girls will run April and May.
  • Update your troop meeting details with next school year’s meeting information via the My Troops tab in your account within My GS. All troops that update their meeting details by September 1 will be entered to win $100 for your troop account.
More great reasons to renew now:
  • Renew by April 30 and receive exclusive member access to GSUSA’s Becoming Me event, hosted by Former First Lady Michelle Obama.
  • Renew by May 31 and win some awesome prizes at our Facebook Live event!

Even more renewal information!

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Your council’s Customer Care team can provide additional support.